25 / 11 / 2009Service Management Seminar (Houghton-Le-Spring)

Wednesday November 25th, HBP Monpellier Ltd, e-volve Business Centre, Cygnet Way, Rainton Bridge, South Business Park, Tyne & Wear, DH4 5QY

At this seminar the Pegasus Opera II Service Management module will be demonstrated to show its full range of functionality and how it can benefit any company with a service and/or helpdesk element.

We will also be joined by the developers of the TomTom Work integration enhancement and will cover all mobile functionality including web, PDA and TomTom Work.

The agenda is now as follows:

10.45am Registration

11.00am Sales Pipeline Management (focusing on Service Management fuctions)

11.30am Document Management

12.00pm Lunch and Coffee

12.30pm Service and Helpdesk Management

1.00pm PDA and Web Functionality

1.30pm TomTom Work Integration

2.00pm Questions and End