17 / 06 / 2010Service Management Seminar- Houghton Le Spring Office.

9.30am, Thursday 17th June 2010
HBP Monpellier Ltd, e-Volve Business Centre, Cygnet Way, Rainton Bridge, South Business Park, Tyne and Wear, DH4 5QY

Join us on 17th June 2010 at our next Service Management Seminar at our offices in Houghton-Le-Spring. This which will cover the features and benefits of Pegasus Opera II Service Management.

This seminar is perfect for any business that wants full control of their contracts and all elements of the service and support of them. With Service Manager from Peagsus you will be able to log the full details of contracts, helpdesk calls and service jobs as well as all of the related activites and equipment that are necessary for each job.

The agenda for the seminar will be:

9.00am Registration

9.15am Sales Pipeline Management (focusing on Service Management fuctions)

10.45am Service and Helpdesk Management

11.15am Document Management

11.45am Questions

12.00pm Lunch