Terms & Conditions

  1. The equipment remains the property of HBP Monpellier Limited (“The Supplier”) until full payment has been received by the supplier.
  • Neither this agreement nor any of the rights or obligations here under shall be assigned by the customer without the written consent of the supplier.
  • If the customer wishes to lease, rent or finance the equipment via a third party then the supplier will allow this providing condition 1 above will be fulfilled.
  1. Payment will be as per schedule of the order from the date of the invoice, title will not be passed until all monies are received by the Supplier.  Discount will be negated if the terms of payment are not honored.
  2. The supplier will supply the equipment detailed in the agreement, free from defects, but in no circumstances will the supplier be responsible for any loss of business or profit or any other consequential loss however arising, including if appropriate delay or failure to provide the equipment or to provide maintenance or for any other reason.
  3.  HBP Monpellier Limited reserves the right to withhold goods & services if overdue monies are owed to the company.

 

Software

  1. The supplier agrees to provide licensed Software to the customer.  The software will be licensed to the customer.
  • Defects in the software are the liability of the authors not the supplier.  The supplier will assist in justified claims against the author(s) but will not be responsible for liability, loss of profits, loss of business or any other consequential loss however arising from the use of software, or failure to provide Software or any costs supporting the claim.
  • Software will not be copied/modified/duplicated for any purposes of gain or resale by the customer.
  • The customer shall be responsible for all data stored on the equipment and the software, and all the backup procedures.  The supplier will not be responsible for any loss of data, loss of business, loss of profits or any consequential loss however caused.
  • Unapproved modifications of the software or the equipment by the customer or a third party will render this agreement for any forms of support null and void.  Any modifications by the Customer or third parties must be approved in writing by the supplier if the supplier is to continue to support the equipment.
  1. The customer will make available two employees to be trained by the supplier in the use of the equipment, from the date of installation should additional or new employees require training then this will be deemed outside the contracted support and will be chargeable to the customer at the rates current at the time of training.
  2. Acts of omission or wilful neglect resulting in the supplier having to provide service/support including accidents and misuse or any other default will deem the supplier not liable under the provision of service or support and any costs incurred will be the responsibility of the customer.
  3. All other items not detailed overleaf will be deemed as consumable i.e.; disks, ribbons, etc. and will be the total responsibility of the customer.  Should the supplier deem the consumables defective and detrimental to the equipment then the customer will replace such consumables at the customer’s own expense.
  4. The customer shall be responsible for protecting their network against computer viruses and the supplier will charge for removing viruses and cleaning networks of any infection from the virus. A charge will be made for the re-installation and setup of data following a virus infection.

 

Installation

  1.  The supplier shall deliver the equipment to the installation address and all support, maintenance and all other services will be provided at that address. Should the equipment be re-sited to a different address then the supplier has the right to cancel the agreement without notice or penalty, irrespective of the age of the installation should the supplier deem the new location outside of the supplier’s service area.
  2. The customer is responsible for the installation area and the safety and supply of all electrical appliances.  Should the electrical supply be deemed substandard by the supplier the customer will be at their expense provide all the necessary equipment or facilities to provide all the correct electrical supply to the satisfaction of the supplier’s specifications.
  3. The supplier warrants the equipment free from defect in materials and workmanship for a period of three months (90) days from the date of delivery.  The supplier at its own cost will repair or replace the equipment as the supplier deems necessary to meet the obligations of the schedule of equipment detailed overleaf.
  4. The supplier contracts to provide service/support within the suppliers working hours currently 09.00-17.00 hours Monday to Friday excluding all public and bank holidays.  Service/support outside the suppliers working hours will be deemed to be outside the contracted hours and will be charged to the customer at the rates applicable.  The supplier will at all times employ its best endeavours to respond in reasonable time scales in the customer requests but guarantees no response times and has no liability to do so and accepts no loss of any nature howsoever caused in delay or failure to provide service/support.
  5. The customer shall notify the supplier of any change of use location or ownership in writing not more than 7 days after the event.  The supplier will respond as and to the acceptance of the proposal not more than 7 days from the receipt of the notification.
  6. Support and maintenance contracts will automatically renew on the anniversary date detailed overleaf and be payable by the customer unless the customer gives in writing 180 days notice to expire on or before the anniversary date.  The charges by the supplier will not increase by more than 15% in any one-year.  The supplier reserves the right to cancel all contracts should the supplier consider the equipment to be beyond economical repair.  The customer will receive the balance of the premium paid by way of a refund pro-rata to the anniversary date, from the date the equipment is deemed uneconomical by the supplier.
  7. By the signing of this agreement the customer accepts all the above terms and conditions.  Your attention is drawn to clause 2 in particular.  Where equipment is not paid for in the agreed period (as detailed overleaf) all discount will be cancelled and interest charged (at the company’s discretion) on any outstanding balances at the Bank of England base rate plus 3% on a monthly basis on all the balances outstanding on the 28th of each calendar month, subsequent to the agreed payment period.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Monpellier and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

 

Through this website you are able to link to other websites which are not under the control of Monpellier. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, Monpellier takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy & Cookie Policy

  1. What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

 

  1. How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

  1. Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

  1. The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

 

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

  1. Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

 

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

 

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook,twitter,youtube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

More Information:

Email: [email protected]

Phone: 0191 500 8150

Accessibility Policy

Monpellier are committed to ensuring our website is accessible to everyone, regardless of their ability. We continue to review, test and modify our website at regular intervals to ensure web accessibility issues are kept to a minimum.

 

By following guidelines set down by the W3C we are trying to make sure that all the information on our website is available to everybody: not just the text, but the information contained in the images and other media. We believe the website template set meets Priority 2 (AA) of the WAI’s Web Content Accessibility Guidelines (WCAG 2.0).

 

The website uses XHTML code to provide document structure and CSS (Cascading Style-sheets) to provide presentational formatting. Using these technologies also allows us to provide a website that loads quickly, and is usable in many devices.

 

If you should you experience any difficulty in accessing the Monpellier website, please don’t hesitate to get in touch.