Number 3 in our Jargon Buster series: Microsoft Teams
Another tool within Office 365’s robust suite of services is the popular Microsoft Teams. Teams is a chat-based collaboration tool released by Microsoft in 2017. Although the tool is still somewhat ‘new’ to the market it has flattened the competitors and is now leading the space with the highest number of raw-user.
Microsoft Teams gives you and your team the space to collaborate, creating a shared work-space where you can chat, meet, share files and work with business apps.
The question is how does Teams help your business and which of its features would you find useful? We have pulled together our favourite features that our clients love for you to better understand if Teams is the right choice for your organisation.
Microsoft Teams really shines when it comes to meeting functionality. Teams gives you the ability to host audio, video and web conferences with anyone inside your company or an external third party.
Features like scheduling assistance, note-taking, desktop sharing, uploading files, and chat messaging really highlights that Microsoft are focusing on making Teams the best-in-class tool for collaboration. Microsoft have announced Skype’s end-of-life date for July 2021 so for those that predominantly use this for their business conferencing needs it may be worth looking at making the switch to Teams.
In addition to its regular meeting features Microsoft Teams also has the capability to host live large meetings and events. For example, if you needed, with Teams’ help you could give a virtual presentation to up to 10,000 attendees!
The phone system within Microsoft Teams has PBX (Private Branch Exchange) capabilities and can even replace your on-premise PBX. Specialist calling features allows you to create call groups so that a specific colleague can answer your calls and gives you the ability to create and configure shared numbers.
First-line employees are often mobile, Microsoft Teams gives you access to training materials, handbooks, policies and on-demand video content via a mobile device. Compatibility with apps such as ‘Shifts’ creates seamless integration with your workforce management system.
Security & Compliance
Microsoft Teams was designed with your organisation’s advanced security needs in mind. Admin functionality grants you the ability to make granular changes and includes capabilities such as; data loss prevention, information barriers, retention policies, eDiscovery, legal hold, and more.
If your business is ready to make the switch to Microsoft Teams, Monpellier are here to help. Monpellier are a trusted Microsoft partner specialising in providing an end-to-end solution and support. If you would like more information on Teams or any of Microsoft’s products, give our team a call on 0191 500 8150.