Tag: Customer update

will
18
Mar

Customer Announcement (COVID-19)

In light of the recent developments with the spread of COVID-19 in the UK; we wanted to reassure our customers and make them aware of the business continuity measures that are in place.

Planned work 

Unless advised otherwise, we plan to carry out all of our commitments for installation and project work, but will use remote working to complete any tasks if we feel it is appropriate. If, for any reason, on-site days need to be changed we will provide as much notice as possible.

Contacting us 

Should Monpellier face an outbreak where several or all our employees are required to self-isolate, we have put measures in place to ensure the business can still operate as normal and continue to provide our customers with the high level of service they have come to expect. In light of any disruption, customers will continue to be able to contact us via telephone and email. 

Remote working 

Every staff member has been set up to work remotely, so should we need to isolate the entire business will remain unaffected. 

Suppliers

We are in constant contact with all of our suppliers who have each implemented their own measures at this fluid time. 

 

During any developments over the next few weeks we will continue to update our website and will post further updates on our social media channels, which are detailed below:

www.monpellier.co.uk

Twitter: @MonpellierLtd

 

In the meantime, if we can be of any assistance to your own remote working plans then please get in touch.